Plain Brown Boxes Guaranteed

All Lovehoney orders are sent in plain packaging. There's no way of telling what's inside the package or who the sender is.

1. Larger items are dispatched in our plain, sturdy custom-made boxes. We have different sizes of boxes to cope with larger toys and board games.

   

2. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.

   

There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.

Our couriers, including Royal Mail, require us to have a return address on your parcel. This is shown as 100 Locksbrook Road, Bath BA1 3EN. The address does not include 'Lovehoney'.