1. Boring Brown Boxes

    Your privacy is of the utmost importance to us and with our discreet packaging you can shop in confidence. With totally plain packaging, the only person getting excited by your delivery is you.

    What will it have written on it? 

    Couriers require us to have a return address on your parcel. This is shown as .

    Your credit or debit card statement will show a charge to .

    What your package will look like

    All orders are sent in plain packaging. There's absolutely no way of telling what's inside the package or who the sender is. Here are photographs of how your Lovehoney order is discreetly and securely packaged.

    1. Larger items are dispatched in our plain, sturdy custom-made boxes. We have two sizes of boxes to cope with larger toys and board games.

      Our sturdy and totally plain custom-made boxes
    2. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.

      Our tough and totally plain padded envelopes

    Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.

    1. Boxes are double-sealed with strong packing tape
    2. Envelopes are double-sealed with strong packing tape

    There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears as below, and possibly a courier sticker depending on the service used.

    All orders are delivered in discreet packaging